CCSD extends service options for ECU students

The Center for Counseling and Student Development (CCSD) has expanded services this semester through My SSP (My Student Support Program) to increase counseling support and resources for students. This program offers chat, phone and/or video therapy services to enrolled students – including distance education students, students located outside North Carolina or even the U.S. (for practical training or Study Abroad).

Call. Chat. Anytime. Anywhere. My SSP connects students with free, confidential mental health and wellbeing support conveniently available 24/7. Available in six languages, including Cantonese, English, French, Mandarin and Spanish, Open Call and Open Chat can be accessed through the My SSP website, by downloading the My SSP app or by calling 866-408-2688.

The ECU Counseling Center and My SSP are coordinating services to increase access to mental health support for ECU students.

[Employees can seek mental health support through FASAP – the Faculty and Staff Employee Assistance Program at https://humanresources.ecu.edu/employee-relations/faculty-and-staff-assistance-program/.]

The new Open Call and Open Chat services are designed with ease and speed of access in mind. Open Call and Open Chat services are available for students wanting to talk to someone or seek support at a moment’s notice, who are not in high distress. Urgent support/crisis services continue to be available and should be used when someone is in high distress or experiencing a crisis. For mental health emergencies, please call 911.

All services at CCSD are confidential and free of charge for ECU students. To learn more about the ECU Center for Counseling and Student Development visit https://counselingcenter.ecu.edu/.